Shipping & Returns

SHIPPING

No need to worry about calculating shipping costs. Our Keke bags ship for a flat rate of $5.99 to the lower 48 states if you choose USPS Shipping. If you’d like your bag faster, you can upgrade your shipping to UPS for a $10 fee. (Depends on how bad you need that Keke Bag).

SHIPPING INFORMATION FOR POUCH SUBSCRIPTION

Our pouch subscription ships automatically every 12 weeks. All subscriptions will be sent out at the same time, regardless of when you purchased the initial subscription. Our subscription schedule is March, June, September, and December. You must purchase your subscription two weeks prior to the ship date to be included in the next subscription round. (For example, if you purchase a subscription by May 15th, you will receive your next subscription in June. If you purchase your subscription on May 28, you will get your first subscription in September). The great news is if you purchase a Keke Bag with your subscription, you’ll have four amazing pouches to keep your little ones occupied until the subscription arrives!

RETURNS

If you need to place a return, please email us at hello@kekekid.com and we will respond back within 48 hours. We are a small team but we assure you that a real person will be reading your emails and will get you with all the information you need.