Frequently Asked Questions

What ages are Keke bags designed for?

Our bags and pouches are recommended for 3-6 year-olds.

How long does my subscription last?

Your subscription will last until you cancel. Cancel anytime by emailing us at hello@kekekid.com.

When do my pouches ship?

Our pouch subscription ships automatically every 12 weeks based on your original purchase date. Our subscription schedule is Spring, Summer, Fall and Winter. So depending on your initial order date you’ll receive your subscription on a 12 week schedule within each season (perfectly timed for Spring Break, Summer activities, back to school and holiday). You will also be able to add a subscription at any time and if you purchase within the seasonal three months (for example Spring subscriptions are sent in March, April and May), you’ll receive that season’s subscription immediately! 

How do I know if the activities are appropriate for my child?

We work with different educators and specialists to ensure there is a rotation of engaging and stimulating activities for your 3-6 year-olds.

Are there directions for the activities?

Keke’s Korner will provide you with multiple examples on how your child can not only play but also grow with the activities.

The binder mechanism seems very strong, is it safe?

The three ring binder is very strong to withstand multiple rotations of pouches and years of use. We recommend only adults open and close the binder. If your child would like to pick and rotate pouches we suggest always having an adult to help open and close.

How do I clean my Keke bag?

We suggest spot cleaning. We know that things can get messy but we recommend a simple spot cleaning to do the trick.

What if my Keke bag breaks?

Contact us here.

What material is the Keke bag?

It's nylon with rubber zipper pulls (perfect grips for small hands).